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While Echo360 works with and attempts to support a wide variety of cameras, we strongly recommend you to use one of the tested web cameras listed for each version of Personal Capture. These cameras have been tested in-house with the Personal Capture product. Click the following link for supported and recommended devices with Echo360 Capture products:
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- Current drivers. Use the most current drivers for your web camera. You can find these drivers on the the website of your PC or laptop manufacturer. You can also have the operating system of your computer search for current drivers.
- OS Updates. Please have the most current updates applied to your operating system.
- "Driver-only" installation. If possible, use the "driver-only" installation of the camera software. Most web camera vendors allow for this. Sometimes, the software included with the web camera can interfere with the Personal Capture connection to the web camera. In some cases, the "driver-only" method is the only supported method.
- Test a capture. Perform and review a test capture before using the camera routinely. See Test Protocol for Web Cameras below.
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