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Introduction
This document covers EchoSystem 5.5, Service Pack 10 (5.5.2016-06-15).
Services version is:
EchoSystem 5.5 Service Pack 10 is an update to the release of the EchoSystem version 5.5 and addresses the issues listed in the Fixed Included section below.
You can refer to this version as "EchoSystem 5.5 Service Pack 10" when working with Echo360 Support.
INTERNAL ONLY - remove this note when update is released
Until this Service Pack is released, the information contained here is for INTERNAL USE AND DISSEMINATION ONLY TO ECHO360 PERSONNEL.
This page acts as a draft of the release notes and changes/fixes expected to be included in the release identified. As such, the information on this page is subject to change at any time based on development and testing of the software and hardware. While this page remains restricted from an anonymous public viewing, do not communicate any information provided here without prior consent from the appropriate Echo360 program and product management.
If you have questions or concerns, contact bfordham@echo360.com.
New Features and Updated Support
Included in this release is...
Service Pack Installation Notes
Please follow the steps below when upgrading to EchoSystem 5.5 Service Pack 10.
- Run the EchoSystem 5.5 Service Pack 10 installer.
- Wait for all of your classroom devices (Classroom Capture, SafeCapture HD, PRO) to upgrade completely.
- Restart the EchoSystem Server.
Service Pack 10 provides important fixes to EchoSystem 5.5. Please note the following:
- If you have already upgraded to 5.5, you should install this Service Pack in order to address any issues encountered with this installation.
- If you are installing or newly upgrading to EchoSystem 5.5, be sure you are using this latest Service Pack version of the installer.
In addition to the fixes listed in the next section, you are strongly encouraged to read EchoSystem 5.5 Release Notes. EchoSystem 5.5 Service Pack 10 includes all of the features and fixes from Service Pack 9, and earlier.
Fixes Included in Service Pack 10
The following issues, listed by Issue ID, have been addressed:
Issue ID | Description | Affected Component |
|---|---|---|
Known Issues
Besides the issues listed below, you may also want to refer to the Known Issues and Workarounds listed for the original 5.5 release.
Issue ID | Who is Affected? | Affected Component | Issue Description | What to do? |
|---|---|---|---|---|
Contacting Support
Echo360 Customer Support is always willing to help and it's easy to contact us!