Manage the Media Processor
Install the Media Processor
Installing the EchoSystem Media Processor consists of three phases:
Linux Environments
Please note that the Linux Media Processor may require additional installation steps depending on your ESS version. More information can be found here: Run the Linux Installer.
Download the Installer
The Media Processor installer is downloaded from the EchoSystem Server (ESS). Installers are provided for both Windows and Linux. Once the installer runs, it installs the Media Processor and automatically starts the service. You are guided through a wizard during installation.
Login to the ESS.
Navigate to the Downloads tab. The Software Installer Downloads page appears.
Download the installer by clicking the appropriate link. You must run the installer locally. Save the file to the target computer.
Run the Windows Installer
Log in as an Administrator.
On the Media Processor computer, double-click the saved installer file. The installation file is uncompressed and runs automatically.
The installation begins. Select the desired locale from the list. Click OK.
The installer introduction screen opens. Quit all other programs before continuing. Click Next.
Read the license agreement and select the radio button to accept the terms. Click Next.
Select the directory location for the install folder. You may navigate to a directory location of your choosing by clicking Choose. You may return to the default folder setting by clicking Restore Default Folder. The default folder location is C:\Program Files\Echo360\Client. Click Next.
Select the installation directory. This should be a volume with at least 20 GB of dedicated space. Click Install.
The pre-installation summary screen identifies the installation folder, product and disk space required. Click Install.
The MAC address of the Media Processor is displayed for reference when registering the Processor. Make a note of it.
The installation runs. The Install Complete screen shows the installation directory location.
Click Done.
The Media Processor service starts automatically.
Run the Linux Installer
5.5 GA release only
Please note that the 5.5 GA release of EchoSystem requires the XVFB binary to be installed prior to an installation or upgrade of the Linux Media Processor when on a Headless Linux Graphics Environment. More information on XVFB can be found here: https://en.wikipedia.org/wiki/Xvfb. If you attempt to proceed with the installation you will receive the following error message:
"The installer detected missing runtime libraries that are necessary to continue. Please install the required libraries and run the installer again."
To install these libraries, use the following commands:
This requirement has been removed as of 5.5 Service Pack 1. If you upgrade from a 5.4 version of the ESS to 5.5 Service Pack 1 or later, this requirement is not necessary.
5.5 GA release only
Please note that the 5.5 GA release of EchoSystem requires the OpenGL libraries to be installed prior to an installation or upgrade of the Linux Media Processor. If you attempt to proceed with the installation you will receive the following error message:
"The OpenGL Libraries are missing, and are required to use the Echo360 migration tool."
To install these libraries, use the following commands:
This requirement has been removed as of 5.5 Service Pack 1. If you upgrade from a 5.4 version of the ESS to 5.5 Service Pack 1 or later, this requirement is not necessary.
On the Media Processor computer, open a terminal prompt.
If you are installing on a 64-bit system running either RHEL Server release 6 or newer, or CentOS 6.5 or newer, then the required 32-bit compatibility libraries must be installed first. RHEL 6 and CentOS 6 and newer releases for 64-bit systems no longer ship with these libraries by default. The Media Processor installer for 64-bit Linux will display an error if it detects that required libraries are missing. From a terminal prompt, type this command:
Navigate to the directory containing the downloaded installer file. Type these commands.
The installation begins. Choose the desired locale by typing your selection.
The installer introduction text appears. Quit all other programs before continuing. Click Enter.
Read the license agreement through. Click Enter to continue. When you reach the end, type Y to accept the terms of the license agreement.
Enter the directory location for the install folder (absolute path), or click Enter to accept the default (/usr/local/echo360/client).
The pre-installation summary screen identifies the ESS install location, and the disk space required. Click Enter to continue.
The installation runs. The "Installation Complete" text appears and the Media Processor service starts.
Click Enter to exit the installer.
Register the Media Processor
The EchoSystem Media Processor begins communication with the ESS immediately after installation.
The Media Processor is a managed device in the ESS. Managed devices must be registered to be configured for use with the ESS.
In the ESS application, navigate to Configuration > Devices.
Select the Unregistered tab. The Unregistered Devices screen opens, showing all of the unregistered devices.
Highlight the media processor device. Check the MAC address shown on the screen against the MAC address you noted.
Click register.
Select the organization for the media processor from the drop-down list.
Click register.
Select the Active tab.
Notice that the MAC address of the media processor is listed in the Summary column.
Wait for the log upload status to change to Idle. This shows that the Media Processor has been successfully registered and is ready for media processing.
Move the Media Processor to a New Location
If your original installation had a media processor running on the same server as the ESS, you might want to move it to a new location when you are upgrading the ESS to a new release. Follow these steps.
Install the media processor on the new server.
Register the media processor with the ESS.
Uninstall the media processor software from the ESS computer.