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Introduction

This document covers EchoSystem 5.5, Service Pack 3 (5.5.2016-01-xx). 

Installer versions are:

Windows: _

Linux: _

EchoSystem 5.5 Service Pack 3 is an update to the release of the EchoSystem version 5.5 and addresses the issues listed in the Fixed Included section below.

You can refer to this version as "EchoSystem 5.5 Service Pack 3" when working with Echo360 Support. 

INTERNAL ONLY - remove this note when update is released

Until this Service Pack is released, the information contained here is for INTERNAL USE AND DISSEMINATION ONLY TO ECHO360 PERSONNEL.

This page acts as a draft of the release notes and changes/fixes expected to be included in the release identified. As such, the information in this page is subject to change at any time based on development and testing of the software and hardware. While this page remains restricted from an anonymous public viewing, do not communicate any information provided here without prior consent from the appropriate Echo360 program and product management.

If you have questions or concerns, contact bfordham@echo360.com.

New Features and Updated Support

Included in this release is...

Service Pack Installation Notes

Please follow the steps below when upgrading to EchoSystem 5.5 Service Pack 3.

  1. Run the EchoSystem 5.5 Service Pack 3 installer.
  2. Wait for all of your classroom devices (Classroom Capture, SafeCapture HD) to upgrade completely.
  3. Restart the EchoSystem Server.

Service Pack x provides important fixes to EchoSystem 5.5. Please note the following:

  • If you have already upgraded to 5.5, you should install this Service Pack in order to address any issues encountered with this installation.
  • If you are installing or newly upgrading to EchoSystem 5.5, be sure you are using this latest Service Pack version of the installer.

In addition to the fixes listed in the next section, you are strongly encouraged to read EchoSystem 5.5 Release Notes. EchoSystem 5.5 Service Pack 3 includes all of the features and fixes from Service Pack 2, and earlier.

Fixes Included in Service Pack 3

The following issues, listed by Issue ID, have been addressed: 

Issue ID

Description

Affected Component

ECHO-24075 Fixed an issue where upgrading to El Capitan (OS 10.11) may have caused corruption in an existing PCAP installation. Captures would work fine but were not be able to be uploaded to the ESS.  PCAP for the Mac
ECHO-24642Fixes an issue where CCAP was reporting the IP address of the computer as 127.0.0.1 (localhost).CCAP
ECHO-25054Resolves a problem where Monitoring tasks were unable to be started except immediately after an ad hoc or scheduled capture.Monitoring
   
   
   

Known Issues

Besides the issues listed below, you may also want to refer to the Known Issues and Workarounds listed for the original 5.5 release.

Issue ID

Who is Affected?

Affected Component

Issue Description

What to do?

     
     
     
     

Contacting Support

Echo360 Customer Support is always willing to help and it's easy to contact us!

 



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