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Echo360 provides you with a customer ID that is used to uniquely identify your university and the product licenses you have purchased. For more information regarding your customer ID, contact Echo360 Technical Support.
Time Server
The EchoSystem uses time extensively to ensure the messages between devices are not corrupted, spoofed by an attacker, or in some other way compromised. The accuracy of time synchronization on all components in the EchoSystem is extremely important to a successful deployment. You must ensure that the computer you are installing the EchoSystem Server (ESS) onto is correctly synchronizing with a network time server. If your network policy allows it, we strongly recommend that you configure the ESS to use a reliable time service such as those provided by pool.ntp.org or time.nist.gov. EchoSystem defaults to its own pool of time servers provided by ntp.org (0.echo360.pool.ntp.org, 0.echo360.pool.ntp.org, 0.echo360.pool.ntp.org, 0.echo360.pool.ntp.org).
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