Before You Begin

In this section:

Before You Begin

Have the following information ready before beginning EchoSystem component installation and configuration. Initial component requirements are outlined below.

Installation Checklists

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EchoSystem Server Settings

Licensing and Customer ID

Echo360 provides you with a customer ID that is used to uniquely identify your university and the product licenses you have purchased. For more information regarding your customer ID, contact Echo360 Technical Support.

Time Server

The EchoSystem uses time extensively to ensure the messages between devices are not corrupted, spoofed by an attacker, or in some other way compromised. The accuracy of time synchronization on all components in the EchoSystem is extremely important to a successful deployment. You must ensure that the computer you are installing the EchoSystem Server (ESS) onto is correctly synchronizing with a network time server. If your network policy allows it, we strongly recommend that you configure the ESS to use a reliable time service such as those provided by pool.ntp.org or time.nist.gov. EchoSystem defaults to its own pool of time servers provided by ntp.org (0.echo360.pool.ntp.org, 0.echo360.pool.ntp.org, 0.echo360.pool.ntp.org, 0.echo360.pool.ntp.org).

Third-Party Database Server

The ESS supports the use of MySQL and MSSQL. For version information, see /wiki/spaces/54/pages/590217559 on the /wiki/spaces/54/pages/590217559 page.

Follow the pre-configuration steps outlined in /wiki/spaces/54/pages/590217462. At the completion of these steps, and before you begin the installation of the ESS, you must have:

  • The database server IP address or Fully Qualified Domain Name (FQDN) and the port running the database in the form of a URL
  • The database schema (for MySQL)
  • The username and password of an account that has read/write access to the EchoSystem database

EchoSystem Server Basics

Logging in to ESS

The ESS user interface requires login. Logging into ESS is referenced throughout this document. Any standard browser can open the ESS. To log in, simply open your browser on the server where the ESS is running and navigate to https://localhost:8443.

You can also log in from another computer by replacing "localhost" with the IP address or the fully qualified domain name of the ESS host server.

Log in with these values:

  • Username: ess@echo360.com
  • Password: password (the word "password")

SSL Certificate

ESS includes a self-signed SSL certificate for SSL encryption. Recent browsers warn you when they connect to the ESS. Additionally, Firefox requires you to store the certificate locally. You can replace the certificate.

Restart the ESS Service

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Restart the Wowza Service

Restart Wowza on Windows

  1. From the Windows taskbar select Start > Programs > Administrative Tools > Services.
  2. The Services dialog opens. Select the Wowza Media Server service.
  3. Click Restart. The Wowza service restarts on your local computer.

Restart Wowza on Linux

  1. Open a terminal prompt.
  2. Type the restart command:

    sudo /etc/init.d/WowzaMediaServer restart
    
  3. You see status messages showing the service stop and then start.

Storage

Shared storage is utilized in most EchoSystem deployments. Storage volumes for EchoSystem files are defined during initial configuration. File system paths and credentials should be known at installation time. This information can be changed later.

Capture Devices

Capture Appliance

If you are installing capture appliances in your classrooms, you need:

  • The MAC address for each device, which is printed on the base of each unit. This number is used when you register the capture appliance with the ESS.
  • A USB flash drive to transfer configuration software to the capture appliances. Note: must be a FAT32 file system.
  • The name or number of the venue (classroom or lecture hall) where the capture appliance will be installed. This location is used in the room assignment step during capture appliance configuration.

Classroom Capture Software

If you are /wiki/spaces/54/pages/590217388 packages in your classrooms, you need access to the podium PCs where the software is to be installed. You also need network access to the ESS to retrieve the Classroom Capture software installer and to register the software with the ESS.

Personal Capture

If you are installing /wiki/spaces/54/pages/590217403 for faculty members, you need to have access to their PC or Mac laptops where the application is to be installed. You also need network access to the ESS to retrieve the Personal Capture installer downloads and to test the configured connection to the ESS so that faculty can upload their captures.