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The Capture Appliance API documentation has been updated to reflect our compliance with HTTP 1.1 request-header requirements.

 

Info
titleStereo Audio

As a result of a fix that was implemented in this Service Pack (ECHO-29109), audio is now being processed in Stereo. If your Rooms are currently configured for mono audio, Echoes created will have a single stereo audio stream (audio playback only in one ear). We recommend that any rooms currently configured to capture mono audio should be rewired to capture stereo audio.

 

Service Pack Installation Notes

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The following Hotfixes, Services fixes, and Client Installers, listed by number, are now available for download via anonymous FTP (username: anonymous; password: password).

Hotfix NumberIssue IDsDescription
Services 5.5.579777314

ECHO-30011

Fix for multiple issues, including:

  • Videos created using NCast server are showing up with incorrect time and out of sync

See the Services 5.5.579777314 README.txt for further details.

Services 5.5.584710509ECHO-30525, ECHO-30673

Fix for multiple issues, including:

  • Content migration failure due to I/O exception
  • Migrated PCAP recordings have no audio
See the Services 5.5.584710509 README.txt for futher details.
5.5.5559.1

ECHO-30100

Section data migration failing, for further details see the : 5.5.5559.1 README.txt for further details.

Contacting Support

Echo360 Customer Support is always willing to help and it's easy to contact us!

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