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This product...Is supported on these operating systems...
ESS

Windows:

  • Windows Server 2012 R2 (SQL Server 2008) - Standard, 64-bit. Pen/touch input was not tested.  
  • Windows Server 2008 (and R2) - Standard or Enterprise Only, 64-bit.

Linux: 

  • RHEL Server releases 6 and 7, 64-bit.
  • CentOS 6.5, 32/64-bit.
Media Processor

Windows:

  • Windows Server 2012 - Standard, 64-bit. Pen/touch input was not tested.  
  • Windows Server 2008 (and R2) - Standard or Enterprise Only, 64-bit.

Linux: 

  • RHEL Server releases 6 and 7, 64-bit.
  • CentOS 6.5, 32/64-bit.

Personal Capture for Windows

or

Classroom Capture

Windows: Either Personal Capture or Classroom Capture.

  • Windows 7
  • Windows 8.1

NOTES:

  • Personal Capture for Windows and Classroom Capture have not been qualified on hybrid PCs (touch screen PCs, writable screen PCs, etc.) Unfortunately, we cannot guarantee full compatibility with these devices.

For additional information on supported cameras and input devices, Supported Cameras and Input Devices for Capture

Personal Capture for Mac

 

Macintosh: Mac OS X , 10.9 and 10.10 (Yosemite+ (Mavericks)

NOTES:

    • Personal Capture will not run properly on a Mac with Retina display when there is an external monitor attached. This is a known issue and will be addressed in a future release.
    • Personal Capture for Mac is supported on Mavericks (Mac OS X 10.9), however upgrading to Mavericks may cause corruption in an existing PCAP installation. Captures will work fine but publishing the capture will get stuck in the "Transcode Pending" state. If this happens, save any unpublished captures, then uninstall and reinstall PCAP.
       

For additional support information, see System Requirements for Personal Capture Mac

For additional information on supported cameras and input devices, Supported Cameras and Input Devices for Capture

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Technology

Version

Comments

Database servers

MySQL Community/Enterprise 5.5-5.7, 32/64 bit

  • InnoDB table support required
  • UTF-8 character set for ESS database required
  • We strongly recommend customers using MySQL 5.1 to upgrade to at least 5.5 before upgrading to EchoSystem 5.4

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Microsoft SQL Server 2008-2014 - Standard or Enterprise (MS and Linux platforms)

SQL Server Authentication is the only authentication mode supported.

 

Web servers

Jetty

–

–

Microsoft IIS 7

May require server configuration file change if using the chat feature of live webcasting. See External Web Server Configuration for Live Chat.

–

Microsoft IIS 6

May require server configuration file change if using the chat feature of live webcasting. See External Web Server Configuration for Live Chat.

–

Apache

May require server configuration file change if using the chat feature of live webcasting. See External Web Server Configuration for Live Chat.
Streaming Servers

Wowza Media Server (Wowza) v3.5, 3.6 and 4.0-4.35

New customers should refer to Configure the Flash Media Streaming Server and Configure an External Wowza Media Server.

Existing customers using an Internal configuration of Wowza can continue to do so. However, these Customers are strongly encouraged to upgrade to Wowza v4 and convert to an External Wowza server.

–Adobe Flash Media Streaming ServerNew customers should refer to Configure the Flash Media Streaming Server and Configure an External Adobe Media Server.

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Operating System

 Internet Explorer 11

Firefox 47+

Chrome 51+Safari 9.1+

Windows 7

Supported

Supported

Supported

Not Supported

Mac OS X 10.89

Not Supported

Not Supported**

SupportedSupported

Linux Red Hat 6

Not Supported

Not Supported*

Not Supported*

Not Supported

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