The upgrade to EchoSystem 5.5 is supported from existing 5.4 installations of Service Pack 5 and later. If your EchoSystem has not yet been upgraded to at least EchoSystem 5.4 Service Pack 5 you will need to do so before proceeding with the upgrade to EchoSystem 5.5. Upgrade instructions can be requested from Echo360 Technical Support.
You are also strongly encouraged to review the Release Notes for EchoSystem 5.5 prior to upgrading.
The process of upgrading the ESS may be handled in two ways, depending on whether you are doing an in-place upgrade or a server migration.
Follow these phases.
Review the Release Notes for EchoSystem 5.5 for important information about additional steps needed to ensure a smooth upgrade to EchoSystem 5.5. |
The ESS application is located on the ESS file system in the installation path. The paths below assume the default base installation path.
To back up the ESS application:
The default locations for the ESS are listed here. Your deployment may differ based on the paths chosen at the time of your installation.
If you have modified capture or processing profiles, contact Echo360 Technical Support for assistance. |
Stopping the ESS service or daemon is required during the configuration process and at other times when certain system changes are made. Follow these platform-specific instructions to stop the ESS.
To stop the ESS service on Windows:
To stop the ESS service on Linux:
From the terminal prompt, type in the stop command. The command is:
sudo /etc/init.d/echosystemserverd stop |
Be sure to include the space between the file name and the stop command. You may be prompted to enter your password to authorize this action. |
Notice the status message indicating that the service has stopped.
To stop the Wowza service on Windows:
To stop the Wowza service on Linux:
From the terminal prompt, type in the stop command. The command is:
sudo /etc/init.d/WowzaMediaServer stop |