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- In-place Upgrades. The EchoSystem installation program recognizes the existing ESS release installed on the host computer, and will upgrade all of the components of the system. This is the most common upgrade option and the only one covered in this guide.
- Server Migrations. This is the upgrade procedure if you are moving the EchoSystem to a new server at the same time that you upgrade the EchoSystem. If you are planning on migrating servers at the time of your upgrade, contact Echo360 Technical Support.
High-Level Procedure
Follow these phases.
- Verify that you have at least 5 GB of free space on the directory/drive where the ESS application upgrade is to be performed. If you do not, the upgrade will fail.
- Back up the ESS application.
- Back up the database. You must do this manually; database backup is not performed as a function of installation.
- Download the upgrade package from the customer portal.
- Upgrade the ESS.
- Upgrade Devices.
| Note | ||
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Review the Release Notes for EchoSystem 5.5 for important information about additional steps needed to ensure a smooth upgrade to EchoSystem 5.5. |
Back up the ESS Application
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