Uninstall the ESS

Owned by Hannah Petty
Last updated: Aug 25, 2015Version comment
2 min read

In this section:

Overview

The EchoSystem Server (ESS) has an automated installation program. The uninstaller that is also provided with the product is the preferred means of removing and cleaning up the ESS. To uninstall the ESS, follow the appropriate procedure below for your operating system.

Uninstall from Windows Server 2008 and 2012

Stop the Service

  1. From the Windows taskbar, select Start > Programs > Administrative Tools > Services.
  2. The Services dialog box opens. Select the EchoSystem Server service.
  3. Click Stop. The ESS service stops on your local computer.
  4. Stop the media processor if it is installed on this server.

Uninstall the Application

  1. From the Windows Control Panel, open the Programs and Features dialog box. Right-click the EchoSystem Server. Click Uninstall/Change.
  2. Confirm the removal when prompted.
  3. In Windows Explorer, navigate to C:\Program Files.
  4. Delete the Echo360 folder.
  5. Confirm the deletion when prompted.
  6. In Windows Explorer, navigate to the C: drive.
  7. Delete the Echo360 folder.
  8. Confirm the deletion when prompted.

Uninstall from Linux

Stop the Service

Stop the ESS service by going to the terminal prompt, then type in the stop command: 

sudo /usr/local/echo360/server/bin/echosystemserverd.sh stop

The ESS service should stop.

Remove the Application

To uninstall the application, follow these steps:

  1. Deregister the service from the init.d system.
  2. Remove the application directories.
  3. Remove the Startup Scripts.

Deregister the Service

Deregister the service with the following commands. If you are using an external media server, then skip the Wowza commands.

sudo chkconfig echosystemserverd off
sudo chkconfig --del echosystemserverd
sudo chkconfig WowzaMediaServer off
sudo chkconfig --del WowzaMediaServer

 

Remove the Application Directories

Remove the application directories from the system using the following commands: (these are the default directories; you may have installed in other locations)

sudo rm -r /usr/local/echo360
sudo rm -r /var/local/echo360
sudo rm /var/.com.zerog.registry.xml
sudo rm /usr/local/WowzaMediaServer

 

Remove the Startup Scripts

Remove the startup scripts used to start the ESS, Wowza, and Media Processor services from the from the system using the following commands:

sudo rm /etc/init.d/echosystemserverd
sudo rm /etc/init.d/EchoSystemProcessor
sudo rm /etc/init.d/WowzaMediaServer

The ESS is now uninstalled.