EchoSystem 5.5 Service Pack 3 (5.5.2016-01-07.x) Release Notes

ECHO-25233

Resolves a problem with expired certificates and/or certificates with mismatched hostnames that could cause all devices to lose communication with the ESS upon upgrade.

SSL

ECHO-24075 

Fixed an issue where upgrading to El Capitan (OS 10.11) may have caused corruption in an existing PCAP installation. Captures would work fine but were not be able to be uploaded to the ESS.  

PCAP for the Mac

ECHO-24642

Fixes an issue where CCAP was reporting the IP address of the computer as 127.0.0.1 (localhost).

CCAP

ECHO-25054

Resolves a problem where Monitoring tasks were unable to be started except immediately after an ad hoc or scheduled capture.

Monitoring

ECHO-25024

Fixes an issue where EMI of MP4 files from Flipcams was not working.

Media Import

ECHO-25210

Fix to obtain File objects when using UNC paths during ESS to active learning platform content migration.

ESS -> active learning platform Migration

Adds extra debug logging to display OAuth token details to help investigate active learning platform API Capture creation 404 error response.

Logging

ECHO-25111

Fixes an issue where edits were not being processed.

Processing of Edits

ECHO-25196

ECHO-25215

ECHO-29315

Users and Students attempting to play Downloaded Echoes.

Downloaded content.

Users attempting to playback a downloaded Echo may see the following error message:

Open

This is due to a security update in the latest flash versions, which is blocking the .xml file from loading on localhost when launched in a browser.

In order to playback an Echo that has been downloaded, a standalone flash player is needed.

• Download the flash player from https://fpdownload.macromedia.com/pub/labs/flashruntimes/flashplayer/flashplayer_24_sa.exe.

• Launch the flash player.

• Choose File -> Open. Browse to the downloaded zip file and select echo_desktop.swf.

• Select OK and the playback should start playing.

ECHO-29886

Customers attempting to update user accounts via CSV upload.

Email addresses and CSVimports

Unfortunately, email addresses associated with user accounts cannot be updated/edited via CSV import.

Use the ESS UI to edit the email address for the user in question instead.

US-11417

Users relying on accurate information for elapsed processing times.

ESS Monitor > Summary Page

In situations where jobs are processed back-to-back, the Elapsed column on the Monitor >Summary page will report incorrect values.

We are working towards a permanent solution for this issue. In the meantime, please note that the times listed may not be accurate.

US-15491

Users attempting to log in to the Ad Hoc UI through Internet Explorer 11 using Windows 8.1

Ad Hoc Web Interface

In situations when users are attempting to log in to the Ad Hoc UI via Internet Explorer 11 with instructor or admin credentials, the Ad Hoc UI will fail to load.

Please follow these steps to resolve this issue (or use Chrome or Firefox):

• In Internet Explorer, open Tools > Internet Options > Security dialog

• Select Trusted Sites then add this site to the trusted sites zone

• Click Close then OK and reload the page

• The problem should now be resolved

You can also find more detail regarding these steps under "Add or remove a site from a security zone" on the following Windows page:http://windows.microsoft.com/en-us/internet-explorer/ie-security-privacy-settings#ie=ie-11

US-12731

Users planning on upgrading their ESS to this version.

EchoPlayer

After an EchoSystem Server upgrade, it's possible your EchoPlayer assets may not update properly which can impede content playback following the upgrade.

If you encounter any content playback issues, please contact Echo360 support immediately for a timely resolution. We are actively developing a fix that will prevent this problem in future releases of the EchoSystem Server.

US-15139

Users attempting to monitor or use Classroom Capture via Remote Desktop Protocol (RDP).

Classroom Capture

In situations where a user logs into a Classroom Capture PC via the RDP, it's possible to overwrite the default Windows audio device. When that happens, the setting can 'stick' and potentially cause failed captures.

Please follow the documented workaround here under Remote Desktop Control.

ECHO-24089

Users attempting to 'view' audio-only captures for Sections that have Downloads disabled.

EchoCenter

In situations where users are attempting to 'view' audio-only captures they will receive the message, "This Echo is not being made available at this time.".

If you would like users to be able to 'view' audio-only captures within EchoCenter, please enable Downloads for the Section.

5.5.20.1

ECHO-25210

Fix for migrate associated functionality at the course level.

5.5.20.2

ECHO-25427

Resolves an issue where traditional publishing methods (anything not LTI) were broken after upgrading to 5.5

5.5.20.3

ECHO-25131

Content migration workflow improvements.

5.5.20.4

ECHO-25472

Fixes an issue where the Source column was blank on the Monitor -> Summary tab while the capture was in progress.

5.5.24.1

ECHO-25583

Fix to enforce the maxEncodingHeight for 1080p profiles remaining at 1088. This resolves the issue where, in situations where users were attempting to capture at 1080p, but had not correctly configured the room/device, captures would fail.

5.5.24.1-README.txt

Services 5.5.553348785

ECHO-25313

Resolves an issue where ESS media edits were not carrying over to the active learning platform.

Services_5.5.553348785-README.txt

Personal Capture For Mac 5.5.554010256

ECHO-25439

Fixes a problem where PCAP for the Mac was not saving the server name when closing/relaunching the application.