Install the Echo360 PRO

In this section:

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This page describes how to install the Echo360 PRO (PRO).

After you complete this procedure, continue with configuring the Echo360 PRO.

The allowable operating temperature of the Echo360 PRO device is between 0° – 50° C (32° – 122° F). Be sure to install the device in a location where the temperature around the unit does not exceed this limit. If operated in an environment where temperatures exceed this limit, the unit may overheat and malfunction permanently.


  1. Unpack the box and confirm you have all of the items listed below. There should be three separate pieces, including two mounting brackets.  

The mounting brackets only come with newly purchased devices. If you receive a replacement device through an RMA, please reuse your mounts rather than returning them with the defective unit. Additional rack mounting kits can be requested.

    1. Echo360 PRO

      Click for larger image.
    2. Power cord
      Picture of device power cable.
      Click for larger image.
    3. Two mounting brackets
      Picture of device mounting brackets.
      Click for larger image.

  1. Place the PRO where you want it.
    • Observe the safety standards that apply to the installation location.
    • Choose a room that does not include devices protected by HDCP (High-bandwidth Digital Content Protection) protected devices. The PRO does not record high definition content that is protected by HDCP.
    • If required, follow the mounting brackets installation procedures to install mounting brackets.
    • Be sure to ground the appliance properly. See Ground the Capture Appliance.
  2. On the back of the PRO, find the label with the device's MAC address. Write down the MAC address. You will need this information when you register the device.
  3. Connect the power cord to the PRO and a wall outlet.
  4. Connect the PRO to the network.
  5. If you are using RCA connectors, insert them. If you are using the audio bare wire block, see the Audio Bare Wire Block Diagram for the Echo360 PRO.
  6. Connect the video and/or display devices to either of the input channels (labeled Channel 1 and Channel 2). For supported inputs, please see our product specifications.

  7. Turn on the PRO.
  8. Continue with configuring the Echo360 PRO.