About the front panel of the Echo360 PRO

In this section:

Overview

The front of the Echo360 PRO has a display panel as well as touch button controls, audio indicator lights (VU meter), a USB drive and a headphone jack (intended for monitoring audio levels and will always have the currently recording audio on it).

The Buttons

Button	Description
	Up - Can be used to move up through the menu options as well as to move forward through a configurable field. Also used to scroll through alphanumeric input options (press enter to select the letter or number you'd like to alter and then use the up and down buttons to scroll through selection options, then press enter again to confirm your selection).
	Down - Can be used to move down through the menu options as well as to move backward through a configurable field. Also used to scroll through alphanumeric input options (press enter to select the letter or number you'd like to alter and then use the up and down buttons to scroll through selection options, then press enter again to confirm your selection).
	Enter - Used for selection and confirmation.
	Back - Used to return to the previous screen/menu.
	Home - Press at any time to return to the Home Menu.
	Record/Pause - Used for capture control. When the Record button is pressed on the front of the appliance to start an ad hoc capture, the appliance uses the product group that is set in the ESS and designated as the "One-Touch Product Group". For more information, please see One-Touch Product Group configuration and "What is the One-Touch Profile" in our FAQs section. LED Behavior: This button is backlit by a LED that behaves differently based on the current Recording State Idle: Solid White Recording: Solid Red Paused: Flashing between Red and Off Prerolling and initializing: Flashing between Red and White Stopping: Solid White
	Stop - Used for capture control. LED Behavior: This button is backlit by a LED that behaves differently based on the current Recording State Idle: Solid White Recording: Solid Blue Paused: Solid Blue Prerolling and Initializing: Solid Blue Stopping: Flashing between Blue and Off

The Status Screen

The Status Screen will be displayed by default when the device is woken from a sleep state. Under most conditions, when the device is not in use (not recording, paused or publishing), the display will be turned off. As soon as a user presses a button (any button) the display will wake and the Status Screen will be shown.

The Status Screen displays the following information:

#	Section	Description
1	Date and Time	The current local time of the device, in HH:MM:SS AM/PM (i.e. 10:00:40 AM)
2	Recording State	Idle: Default state of the device when no capture task or publishing task is occurring. When the device is in this state, any action can be performed. Recording (with Timer): For Ad Hoc Captures: Displays the "Time Remaining" based on the default ad hoc capture length of 2 hours. For Scheduled Captures: Displays the "Time Remaining", which counts the timer down from the length of the scheduled capture. Displays an option to Extend Recording by 5-minute increments (up to 1 hour). This will require confirmation by the user. Paused: Displayed while the capture is paused. Stopping (with Timer): Displays the "Time Remaining", which counts down while the device is finalizing the capture. Pre-Rolling: For Ad Hoc Captures: Displays for a brief period while the device is in communication with the ESS prior to the start of the capture. For Scheduled Captures: Displays for 5 minutes prior to the start of the capture which allows the user to start the capture early. This will require confirmation by the user. Initializing: This state will appear while a Device Configuration file is being applied to the device. This status also appears briefly after initiating an ad hoc capture but before the pre-rolling status.
3	Status bar	Recording Icon: Shows an icon representing the current Recording State. Paused/Pre-Rolling: Recording: Idle/Stopping: ESS Connectivity Icon: Shows whether or not the device is currently connected to an ESS. Connected: Disconnected: The status bar will display an icon when the headphone jack is in use The status bar will display an icon when in recovery mode, for more information please see our FAQs section. The status bar will display an animated icon while the device is uploading a capture. Device message codes: E1 through E12, for more information please see the Device Messages section below.
4	Capture Actions and Info.	This will show any pertinent actions that can be taken by a user depending on the current Recording State. When Idle, this will show the next upcoming capture (if applicable). When Recording, this will show actions that can be taken.
5	Channel 1 connection	What input the Channel 1 input is configured to use for the current or next scheduled capture. If the device is Idle and there are no upcoming scheduled captures, this section will display the word, "None".
6	Audio connection	What input the Audio input is configured to use for the current or next scheduled capture. If the device is Idle and there are no upcoming scheduled captures, this section will display the word, "None".
7	Channel 2 connection	What input the Channel 2 input is configured to use for the current or next scheduled capture. If the device is Idle and there are no upcoming scheduled captures, this section will display the word, "None".

The Menus

Home Menu

From the Status Screen, the user will be able to press the Home button to bring up the Home Menu. This Menu allows access to a number of different Action Menus using the navigation buttons. One can always navigate back to the Home Menu by either backing out of the selected menu or by using the Home button.

Recording Menu

The Recording Menu will display information regarding the capture profile and capture sources.

Sub Menu	Description	Selectable / Read-Only	Options
Capture Profile	Allows selection of the desired capture profile for ad hoc captures, detailing which inputs will be captured.	Selectable	Profiles returned from the server (i.e. Audio Only, Audio / Display, Audio / Video, etc.) and will only appear once the device has been configured. Details: If a user selects a profile, the corresponding inputs will be automatically selected for the menu items below (i.e. Audio Input Type, Recording Channel, Primary Channel Input, Secondary Channel Input) If a user decides to manually change the Audio Input, Primary Channel Input or Secondary Channel input by going into one of the menu settings below, then this profile will be set to "Custom"
Audio Input Type	Allows selection of the desired audio input type for ad hoc capture.	Selectable	Balanced Input, Unbalanced Input, HDMI (Channel 1), HDMI (Channel 2), 3G-SDI (Channel 1), 3G-SDI (Channel 2) Please see note about HDMI Audio.
Audio Volume	Enables control of output volume level for audio out for ad hoc captures.	Selectable	Mute, Low, Medium, High
Channel 1 Input	Enables control over which graphical input connector will be recorded for Channel 1, for an ad hoc recording.	Selectable	3G-SDI, HDMI, Composite, VGA Note: Shows 'Connected' or 'Not Connected' next to each connector.
Channel 1 Quality	Allows selection of the desired quality output for the channel in question.	Selectable	High, Low
Channel 2 Input	Enables control over which graphical input connector will be recorded for Channel 2, for an ad hoc recording.	Selectable	3G-SDI, HDMI, Composite, VGA Note: Shows 'Connected' or 'Not Connected' next to each connector
Channel 2 Quality	Allows selection of the desired quality output for the channel in question.	Selectable	High, Low

Inputs Menu

The Inputs Menu will display which connectors have valid connections (Channels 1 and 2).

Sub Menu	Description	Selectable / Read-Only	Options
Channel 1	Displays which connectors (HDMI, 3G-SDI, VGA, Composite) have valid connections.	Read-Only	HDMI (with or without Audio), 3G-SDI, VGA, Composite
Channel 2	Displays which connectors (HDMI, 3G-SDI, VGA, Composite) have valid connections.	Read-Only	HDMI (with or without Audio), 3G-SDI, VGA, Composite

Network Menu

The Network Menu will display network connections and settings.

Sub Menu	Description	Selectable / Read-Only	Options
IP Mode	Displays whether the device is connected via DHCP IP address or Static IP Address.	Read-Only	Displays Static or DHCP
IP Address	Displays IP address of appliance (if connected to Ethernet network).	Read-Only	N/A
MAC Address	MAC Address (Serial #) of the appliance.	Read-Only	N/A
Subnet Mask	Subnet mask of the appliance (if connected to Ethernet network).	Read-Only	N/A
Default Gateway	Default router IP address (if connected to Ethernet network).	Read-Only	N/A
Primary DNS	Displays the address of your Primary DNS.	Read-Only	N/A
Secondary DNS	Displays the address of your Secondary DNS.	Read-Only	N/A
Ethernet Link	Displays whether the device has a valid Ethernet connection.	Read-Only	Displays Yes or No
Ethernet Speed	Displays the current speed of the Ethernet connection.	Read-Only	N/A
Ethernet Duplex	Displays the current Ethernet mode.	Read-Only	Displays Full or Half
NTP Server	Displays the address of time server you are syncing with.	Read-Only	N/A
NTP Status	Displays whether or not the device is in sync with the NTP Server.	Read-Only	N/A
Proxy Server	Displays the address of your Proxy Server (if applicable).	Read-Only	N/A
EchoSystem Server Connection	Displays whether the device is connected to the EchoSystem Server.	Read-Only	Displays Connected or Disconnected

Status Menu

The Status Menu will display the status of the appliance itself.

Sub Menu	Description	Selectable / Read-Only	Options
Firmware	Provides information on the device including firmware version number and OS version.	Read-Only	N/A
Uptime	Provides information on OS uptime (since the last reboot).	Read-Only	N/A
Device Time	Lists device time in Local Time.	Read-Only	N/A
Device Date	List device date in MM/DD/YYYY (US) or DD/MM/YYYY (UK) format.	Read-Only	N/A
Scheduled Recordings	Lists upcoming scheduled recordings. The information that will be displayed includes the date of recording in MM/DD/YYYY (US) or DD/MM/YYYY (UK) and title of recording.	Read-Only	N/A
Resources	Displays device resources including CPU Utilization, Fan speed, Temperature, Disk Storage Space Free and Disk Storage Space Available.	Read-Only	N/A

Administration Menu

The Administration Menu will display controls for the administration of the device.

Administration Menu

Please note that the Administration Menu is either accessible or not depending on the Device Configuration.

Sub Menu	Description	Selectable / Read-Only	Options
Load Device XML	Initiates appliance to read device.xml via USB port. Provides real-time status on the reading/loading of the device.xml file.	Selectable	OK, Cancel
Manage Network	Ability to enter/set some of the information from the Network Menu.	Selectable	See Manage Network section below.
Save Diagnostics Report	Ability to download the device log to USB.	Selectable	OK, Cancel
Monitor Audio	Allows selection of the desired audio input type for the audio source as well as the volume.	Selectable	Select inputs, Adjust balanced and unbalanced volume, Cancel options.
Ping	Ability to ping the localhost, the gateway or a custom IP address.	Selectable	Alpha-numeric input and Ping, Cancel options. Note: Upon Ping, response will either be Connection Successful or Connection Failed
NS Lookup	Ability to obtain domain name or IP address mapping, or for any other specific DNS record.	Selectable	Alpha-numeric input and nslookup, Cancel options.
Traceroute	Enables the ability to run the traceroute command.	Selectable	Alpha-numeric input for traceroute address, Cancel options.
Recover Data	Ability to bulk recover all captures from the SSD to USB media (USB flash drive or mass storage device)	Selectable	Start Recovery, Cancel options. For more information, please see "Recover captures from SSD" in our How-to section.
Restart Device	Enables the ability to restart (soft reset) the device.	Selectable	OK, Cancel
Factory Reset Device	Hard reset of the device.	Selectable	Save Settings, Delete Settings, Cancel options. 'Save Settings' will retain any settings that had been applied via a device.xml file prior to doing the reset. 'Delete Settings' will remove any applied device.xml file during the reset.

Manage Network

The Manage Network Menu allows an administrator or technician to configure the device.

Sub Menu	Description	Selectable / Read-Only	Options
IP Mode	Displays whether the device is connected via DHCP IP address or Static IP Address.	Selectable	Static, DHCP, Cancel options.
IP Address	IP address of appliance (if connected to Ethernet network).	Selectable	Numeric input, Save, Cancel options.
Subnet Mask	Subnet mask of the appliance (if connected to Ethernet network).	Selectable	Numeric input, Save, Cancel options.
Default Gateway	Default router IP address (if connected to Ethernet network).	Selectable	Numeric input, Save, Cancel options.
Primary DNS	Displays the address of your Primary DNS.	Selectable	Numeric input, Save, Cancel options.
Secondary DNS	Displays the address of your Secondary DNS.	Selectable	Numeric input, Save, Cancel options.
Renew DHCP	Enables the ability to renew the DHCP IP address (if applicable)	Selectable	OK, Cancel

Device Messages

The PRO will display the following messages in specific situations. These messages will be displayed across Section 2 of the Status Screen. If the need arises to contact Technical Support, please provide the code number, E1 through E12, as seen in the upper right-hand corner (Section 3) of the Status Screen when opening a support ticket.

Message Displayed	What to do
Oops! Something's wrong.	Please run and save the built-in diagnostic report and send that information to Technical Support in order to open a support ticket.
Oops! Something's wrong. Hold on while I fix it.	Wait at least 5 minutes, to give the device time to recover. If this message is still displayed after that time, power cycle the device. If the power cycle fails, then try device reset. If the device is still not functioning properly, please contact Technical Support.
Oops! Something's wrong. I need help. Please perform a factory reset.	Please perform a device reset. Since a device reset will automatically erase all content currently being stored on the device we ask you, the user, perform the device reset (rather than having the device reset itself) so you can recover any content from the SSD that you'd like to keep (prior to performing the reset).
This disk appears to be empty. Hold on while I set it up.	Even though this is an Error code, it's not necessarily an error message. It is perfectly normal to see this message while setting up the device.
Oops! Something's wrong. My disk is missing. Contact Echo360 support.	Try to power cycle the device just in case, but more than likely this will result in an RMA. Please contact Technical Support.

"Hold on while I fix it"

Please note that if you're upgrading a device and a message is displayed on boot-up that includes, "Hold on while I fix it", the device could revert to a previous disk image. If there is no previous disk image, the device will reboot in recovery mode.