Configure the Echo360 PRO

In this section:


This process assumes you have already installed the Echo360 PRO (PRO).

Configuring the PRO consists of these phases:

  1. Initialize the Echo360 PRO
  2. Register the Echo360 PRO
  3. Prepare to Check the Installation
  4. Check the Installation

After configuring the PRO, you may want to further configure the EchoSystem Server (ESS), as described in Next Steps below.

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Initialize the Echo360 PRO

Initialize the PRO by applying a configuration file. Download the configuration file from the ESS web interface and apply it to the device using a USB drive. The same configuration file can be used to configure all capture appliances.

Verify the Device Defaults

  1. Log in to the ESS.
  2. Navigate to the System > Device Defaults.
  3. Locate the PRO-specific configuration options:

  4. Verify that the settings on this page are correct.

    Administration Menu

    Under the Front Panel Menu section, there is an option to either show or hide the Administration Menu on the Front Panel Display of the PRO. If checked, this will allow any user to access the Administration Menu via the Front Panel of the device and intentionally or unintentionally change any of the settings found in this menu. Please see the Administration Menu section for more details on these settings. Please also keep in mind that the selection on the Device Defaults page will affect all PRO devices. This option can also be managed on an individual device basis by Editing the Device.

Download the Device Configuration File

  1. Log in to the ESS.
  2. Place the supplied USB drive in a USB port on your computer.
    Picture of Echo USB drive plugged into computer.
    Click for larger image.
  3. Navigate to Configuration > Devices.
  4. Scroll to the bottom of the page.
  5. Click on Download Generic Configuration.
    Screenshot of Devices page with download configuration link labeled.
  6. Save the generic configuration file (device.xml) to the USB drive at the root level.
    Screenshot of file being saved at root of USB drive.
  7. Remove the USB drive from your computer.

    Do Not Modify the Downloaded File

    The configuration file you downloaded from the ESS is a digitally signed file. The PRO does not accept files that do not bear the digital signature of the ESS. Do not modify this file.

Apply the Configuration File

Do this for each capture appliance.


Do not insert the USB drive until instructed.

  1. On the back of the PRO, find the label with the device’s MAC address. Make a note of it. You will need the MAC address to log in to the PRO.
    • A typical MAC address is 00-50-c2-7b-1b-98.
    • The MAC label is also on the bottom of the EchoSystem PRO.
  2. Turn on the PRO.
  3. Make sure the Echo360 PRO has been on for at least five minutes or that the Status Screen is displayed.
  4. Insert the USB drive into the front of the PRO. 
  5. A message will then appear, prompting you to load the device XML onto the device. Select Ok to load the configuration file.
  6. Navigate through the Administration Menu to the Manage Network Menu to check that the device has received a valid IP address.

Once the device has been configured it can be reset if needed, through the Administration Menu on the Front Panel Display as well as manually.

Connect Inputs

Connect the desired input devices/sources to the PRO.  For more information on device specifications and supported input sources, see Supported Standards for the Echo360 PRO and Echo360 PRO Product Specifications.


Register the Echo360 PRO

The Echo360 PRO begins communicating with the ESS immediately after installation.

The PRO is a managed device in ESS. Managed devices must be registered to be configured for use with the ESS.

  1. Using the URL and credentials supplied by the System Administrator, log into the ESS.
  2. Register the device.

Prepare to Check the Installation

The steps in this section are not part of PRO configuration. However, in order to check the operation of the PRO, you will have to:

If you have already added the room in the ESS and licensed it, you can skip to the last step, assigning the PRO to the room.

Check the Installation

To ensure that the audio-visual devices are connected properly and feeding into the PRO, log into it and look at the monitoring screen.

Log in to the Echo360 PRO

  1. Find the IP address of the appliance.
    1. Navigate to Configuration > Devices.
    2. Look for the MAC address. You can also use the Search drop-down lists to shorten the list to just those devices associated with a particular campus, building, or room.
    3. Hover the mouse over the device.
    4. Click the MAC address. The Device Details screen opens.
    5. In the Device Details screen, copy the Local IP Address.
      Screenshot of Device Details screen with IP address labeled.
  2. Log in to the appliance.
    1. Open a new browser or tab.
    2. Type https://<IP address>:8443. For example, you might type
    3. Enter your username and password when prompted. These screen shots show the interface for a System Administrator. Other users see different interfaces.
    4. You should see the Ad Hoc Capture start screen. This shows you have logged into the PRO.
      Screenshot of Ad Hoc capture screen.

Monitor the Echo360 PRO

  1. In the Ad Hoc capture screen, click Monitor.
  2. Click Start Monitoring.
    Screenshot of Monitoring tab for sequence of steps described.
  3. In the monitoring screen that appears check that you see images for the feeds that you have established.
    Screenshot of Monitoring screen showing video feeds.

Add PRO to desired Product Groups

Currently, the PRO is not enabled by default for use with any Product Groups.  In order to resolve this, please Edit a Product Group you would like to use to utilize the PRO (click the checkbox next to PRO).

Next Steps

The PRO is ready to capture presentations.

If this is a new installation, you will probably want to configure your EchoSystem further. Follow these steps:

  1. Add users. 
  2. Add and license rooms.
  3. Assign the capture appliance to the room.
  4. Add terms, courses, and sections.
  5. Add schedules and activate them so classes will be captured automatically.
  6. Add publishers so Echoes are available to students.