Delete a User

Overview

Deleting a user removes that user permanently from the ESS.

To delete users, you must be:

• An Administrator (assigned the Admin role) for the user's organization, or

• System Administrator of the parent organization

You must retire a user before you can delete it.

Delete Active Staff

When you delete an Active Staff member, the following occurs:

• No log in. The staff member can no longer log into the EchoSystem.

• Existing Echoes and Past Schedules. For Academic Staff associated with sections, the name of the staff member remains with the Echoes and completed schedules in which the user was a Presenter. This name appears in the EchoCenter and EchoPlayer.  

To delete active staff members:

1. Navigate to Configuration > Users.

2. If necessary, Retire the user(s). 

3. Select the Retired tab.

4. To delete individual users, hover your mouse over that user's name and click delete, as shown in the figure below.
   
   

   Open

   

5. To delete multiple users:
   
   

   1. Check the users you want to delete, either individually or using the Select links at the bottom of the page, highlighted in the below figure.

   2. Scroll to the bottom of the page. Select Delete permanently from the Actions drop-down list, also shown in the below figure.
      
      

      Open

      

6. In either case, a confirmation message appears. Click Yes to confirm the deletion of the user(s).

Delete Students

Student accounts are usually deleted programmatically, by using the API. However you can use the above instructions to delete students manually.

As with deleting any type of user through the ESS interface, student users must be retired before they can be deleted.