Monitor the System and Set Alerts
In this section:
User Roles and Monitoring
If you implemented delegated administration, you created child organizations and user roles that are specific to the child organizations. You might have an Administrator or Scheduler for the child organizations. You might also have Academic Staff for the child organizations.
The tabs visible to you and the information in the tabs depends on your role and on your organization, as detailed in the table below.
If you are: | You: |
|---|---|
The System Administrator | See every tab and all information on the tabs. As the System Administrator, you are, by definition, associated with the parent organization |
An Administrator for the parent organization | See every tab and, in each tab, information on tasks related to all organizations |
An Administrator for a child organization | See every tab and, in each tab, information on tasks related to your organization |
A Scheduler (for either the parent or a child organization) | See only the Summary and Processing Tasks tabs |
Academic Staff | Cannot see the Monitor tab |
Monitor Overall Processing Status
What You See Depends on Who You Are
Your user role and organizational affiliation affect the information shown to you, as explained in User Roles and Monitoring.
You can find statistics about the overall health of the EchoSystem Server (ESS) on the Summary page. Statistics include the number of system alerts, the status of each active device and media processor, and the system status. All monitoring activities on this tab are done at the system level, meaning you can monitor all capture operations on a given day.
You can also monitor the status of the audio, display, and video signals associated with each capture. A legend is listed next to the Source header of the page explains the meaning of each color for the signal status.
Monitor a Single Capture
You can also monitor a single device-specific configuration or device-specific configuration or capture in the Ad Hoc interface. You may want to do this, for example, if you noticed a problem with a capture on the Summary page but could not resolve the problem without more detail. The Ad Hoc interface provides a way for you to get more information about the problem from the capture device itself. To reach the Ad Hoc interface, navigate to Configuration > Devices, then click the link in the device listing to reach the Device Details page. Click the IP address of the device. The Ad Hoc interface appears. Click the Monitor tab to watch a visual representation of the capture.
Navigate to Monitor > Summary. The Summary tab appears, as shown in the figure below.
Monitoring_Summary_Top_Status_cropped.pngReview the System Alerts, Capture Stations, Media Processors, and System Status information at the top of the page.
Click any number in the summary statistics to link to detailed information about it. For example, clicking the number of registered capture stations opens the Devices page within the Configuration tab, where you can view, edit, upgrade, or retire those capture stations.
Review the System Status column to see the status of storage volumes.
Disk space is CRITICAL when a volume has 10 GB (10240 MB) or less of unused storage space
Disk space is LOW when a volume has 30 GB (30720 MB) or less of unused storage space
Monitor Capture Processing Status
Navigate to Monitor > Summary. The Summary tab appears.
View the Recent Captures area below the summary statistics, shown in the below figure.
All recent captures appear on one of four tabs: Scheduled, Capturing, Processing, or Completed, as defined in the table below.
Find the capture you want to monitor. You can do that in either of the following ways.
Search for a capture that meets the search criteria you enter.
Browse thecapturesby state by clicking the relevant tab as described in the table above.
Review the status of the capture. The following table explains each element of the capture's status.
Monitor Capture Status
View the status of all captures, including Echoes (lecture captures) and external media imports, on the Captures tab. Click any capture name to view its details.
Navigate to Monitor > Captures.
Monitor_Captures screen shot_annotated.pngFind the Echo or media import. You have several choices for finding a capture. Options include the following.
Click the All tab and search for a capture by entering a term in the Keyword Search box and then clicking Search.
Click the All tab and filter the list of all captures by Date, Course, Presenter, or Room. Select one of these options from the Filter list, optionally enter a date, and then click Search.
Filter the list of all captures by clicking the Scheduled, Capturing, Processing, or Completed tab. Each tab corresponds to a capture state. A list of only those captures in the selected state appear.
Check the status of the capture by viewing the summary in the capture list. Click the capture name to view the detailed status about the capture, including its history as reported in the system log and full log.
View Capture Details
You can click the name of a capture in the list of captures on the Captures page and the Processing Tasks page to get details about that capture, as well as access to a full log of the capture's processing activity.
Navigate to Monitor > Captures.
Click the name of the capture in the Title column. The Capture Details page appears, as shown in the figure below.
The following table explains the information on this page.For additional details about this capture, view one of the logs. Click the System Log button to view the details about the processing of this specific capture. Click the Full Log button to view the complete history of the capture from the time it was scheduled to the time publishing is complete. Both logs open in a new browser window.