Configure System Settings

Customer Identifier (Root Organization)

This is the unique licensing identification number provided to your institution by Echo360 Sales as part of your system purchase. It is used to assign licenses to your EchoSystem (ESS).

Protocol

Specify the protocol to be used for the ESS application and for content delivered to users. Your choices include:

• All HTTPS

• HTTPS with Reverse Proxy

Host Name

The name of the application server.

Port (HTTPS)

Port used for the HTTPS protocol.

Public Content Base URL/Host Name

The URL that the ESS will use to serve content.

Public Legacy Content Base URL/Legacy Port (HTTP)

Port used for the Legacy content previously published using the HTTP protocol. This is also the base Port/URL for RSS feeds, if you are using an internal web server and serving content over ALL HTTPS (with or without Reverse Proxy).  

FTP Server

Select Internal to use the SFTP server installed with the ESS or select External to use an external FTP/SFTP server. If External FTP Server is selected, then a valid FTP user name and FTP Password are required. If you use the internal SFTP server these fields are automatically populated.

Generally, if you are considering an external FTP/SFTP server, you should have already decided to use a NAS or SAN storage facility for content, which provides better system performance.

If you are intending to use an external FTP/SFTP server, you must:

• Set up an account that the capture devices will use to log in.

• Give the account read and write access to the directory that will store the content.

• Appropriately configure the settings below with these account and directory settings.

FTP Protocol

If you selected Internal for the FTP server field, select SFTP or SFTP w/o Encryption for this field.

If you selected External for the FTP server field, select FTP, SFTP or SFTP w/o Encryption for this field.

Select FTP if you are using an external FTP server for file transfers across your network. If you selected the bundled (internal) intake setting, you must select either SFTP or SFTP w/o Encryption. FTP does not encrypt data, so it is the fastest of the three protocol options. However, it is not as secure as SFTP and does not ensure data integrity as SFTP w/o Encryption does.

Select SFTP to transmit encrypted files. This option ensures that files are secure. However, it can dramatically slow the data transfer rate between the appliance and the ESS if the appliance captures consecutive presentations.

The data transfer rate slows because encrypting files creates additional "work" for the capture appliance. Say, for example, that the capture appliance is busy encrypting and transferring one presentation, but must also capture a second presentation at the same time. Both presentations will be captured, encrypted, and transferred, but the transfer rate for the first presentation could drop by 90 percent, from 1 Mbps to 100 kbps. The presentation will become available to students eventually, but later than it would have been otherwise.

Select SFTP w/o Encryption when you want to ensure data integrity but do not require data encryption. Although SFTP is normally encrypted, this setting programmatically disables the encryption feature.

Because this option does not encrypt data, the appliance can transfer a presentation at 1 Mbps or faster, even if it is capturing consecutive presentations.

FTP User Name

The user name for the FTP/SFTP server.

FTP Password

The password for the FTP/SFTP server.

FTP Folder

The absolute directory path (from the ESS application's perspective) where the FTP server receives data and the ESS should look for new capture uploads.

FTP Host

The host name of the FTP server, which by default is the ESS host. This can be a Fully Qualified Domain Name (FQDN) or an IP address. FQDN is recommended. This value will be provided to capture devices and media processors that are handling content, and care should be taken that any FQDN that is provided is one that the media processor or capture device can resolve to an IP address via DNS.

FTP Port

The port number of the FTP server. When configured for the internal SFTP server, the default port is 8022. If the server is external, the typical port settings are:

• FTP: 21. Alternate: 8021

• SFTP: 22. Alternate: 8022

FTP Path

If you selected External for the FTP server field, this field appears. FTP Path is the virtual FTP/SFTP path to the directory that matches the FTP folder location.

Example: Say that the FTP folder is /echo/upload. If the SFTP path to get to that folder is:

• sftp://echoupload.university.edu/echo/upload, then the FTP Path is /echo/upload

• sftp://echoupload.university.edu/upload, then the FTP Path is /upload